North Somerset Council garden waste collection service - terms and conditions

North Somerset Council provides a registration based garden waste collection service, referred to as ‘the service’ in this document. Throughout these terms and conditions, ‘you’ refers to the householder and ‘we’ refers to North Somerset Council.

By registering for the garden waste collection service you accept the following terms and conditions:

Service description

Ownership and duty of care


Moving house

Collection arrangements

Acceptable and unacceptable waste

Overweight and contaminated bins

Bin misuse

Exception-based bag service

Variation of terms

We reserve the right to change these terms and conditions at any time and without notification. It is your responsibility to check these terms and conditions for changes. Your continued use of the service following any changes will mean that you accept and agree to the changes. The current draft of these terms and conditions was published on 3 October 2016.

Statutory rights

These terms and conditions do not affect your statutory rights.

Unforeseen circumstances or force majeure

We shall not be liable for any delay or failure to perform any of our obligations if the delay or failure results from events or circumstances outside our reasonable control, including but not limited to acts of God, strikes, lock-outs, accidents, war, fire, extreme weather conditions or breakdown of plant or machinery.

North Somerset Council © 2016. All rights reserved.